We at Chicagolandmover.net, an agent for North American International, understand that every client faces unique challenges with their relocation process. So, we begin each assignment by listening to you – your goals, your employees’ needs, your definition of quality and satisfaction. Based on your input, we design international moving solutions that work within your relocation program to make administration easier, and to provide the most responsive service. Through quality metrics defined by individual clients, we continually monitor those performance areas most important to you, to ensure we’re meeting your standards.
At North American International, helping our clients is a point of personal pride. Quite simply:
if it’s important to you, it’s important to us.
ChicagolandMover offers superior service when it’s needed, almost anywhere in the world. When an employee is moving their life around the world, it’s reassuring to know that the people handling their move are among the most experienced in the industry. Many movers can get a shipment from here to there, but the professionals at North American International are committed to going above and beyond to serve all our clients’ needs – from pre-move planning to shipment tracking to delivery. Our global resources and commitment to Six Sigma methodology ensure consistent quality and timely service in virtually every country in the world. Wherever you need to relocate your employees, North American International has the specialized expertise and capabilities required for successful moves.
Always listening to our clients: The NAVL Account Advisory Council.
In addition to tracking performance on a move-by-move basis, we partner with our clients through an Account Advisory Council, which is made up of many Fortune 500 companies, to gather feedback and drive improvement throughout our entire organization. The council meets twice a year to introduce new ideas and discuss opportunities to improve our moving services. As a result of this process, we have been able to implement enhancements to many of the moving services we provide to our clients such as our reporting capabilities, invoice and billing processes, claims performance and communication.
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